Terms of Service
Basic terms for using the EXPOGENIUS website and contacting us about professional trade fair services.
These Terms apply to your use of the EXPOGENIUS website and related communication. Platform services, implementation projects, pricing, support, data processing and customer-specific work may be covered by separate agreements.
Who we are
EXPOGENIUS is operated by Expogenius, CVR 32933440.
MesseKompetence is the Nordic predecessor to Expogenius.
EXPOGENIUS provides an AI-supported platform for professional trade fairs, including registration, organizer actions, exhibitor performance, visitor outcomes and learning for the next fair.
Company details
Company details
- Legal company name
- Expogenius
- Company registration number
- CVR 32933440
- Address
- Hollænderdybet 1, 2300 København S
- Country
- Denmark
- General contact
- peter@expogenius.com
These details identify the business responsible for the website.
Scope of these Terms
These Terms explain the basic conditions for using the EXPOGENIUS website and contacting us, while customer projects and platform use may be governed by separate agreements.
These Terms apply to use of the public EXPOGENIUS website, including browsing the site, reading content, using contact or demo request forms and accessing publicly available information.
These Terms do not replace any separate agreement that may apply to a customer project, platform implementation, support arrangement, data processing, pricing proposal or service delivery.
If a separate written agreement applies, that agreement will govern the relevant services.
Website use
You may use the EXPOGENIUS website for lawful business and information purposes.
You must not misuse the website, interfere with its operation, attempt unauthorized access, copy content in breach of these Terms or use the website in a way that could damage EXPOGENIUS, its systems or other users.
Examples of prohibited use
Demo requests and communication
If you request a demo or contact EXPOGENIUS, you are responsible for providing accurate and relevant information.
Submitting a demo request does not create a customer relationship, contract, service obligation or pricing commitment unless a separate agreement is made.
We may use the information you provide to respond to your request and prepare a relevant conversation, as described in our Privacy Policy.
Privacy for demo requests
Read how demo request information may be handled in our Privacy Policy.
Privacy PolicyPlatform services and separate agreements
EXPOGENIUS platform services, implementation projects, on-site support, integrations, pricing, data processing and other customer-specific services may be subject to separate written agreements.
Information on the website is for general information and commercial guidance. It does not by itself create a binding offer unless explicitly stated in writing.
Separate agreements may define
Customer responsibilities
Where EXPOGENIUS is used in a customer project, the organizer or customer may be responsible for providing accurate information, obtaining necessary permissions, configuring communication flows, informing users and ensuring that the agreed setup is used appropriately.
Depending on the project, this may include the responsibilities below.
Accurate project information
Customers may be responsible for providing correct fair, exhibitor, visitor, registration and communication information where relevant.
Appropriate roles and access
Organizer or exhibitor users should be managed according to the agreed setup and applicable responsibilities.
Responsible use of outputs
Exports, reports, insights and recommendations should be used responsibly and in line with applicable laws and agreements.
Intellectual property
The EXPOGENIUS website, content, design, text, graphics, logos, product names, platform concepts and other materials are owned by EXPOGENIUS or its licensors unless otherwise stated.
You may view and use the website for ordinary business information purposes. You may not copy, reproduce, modify, distribute or use website content for commercial purposes without permission, except where allowed by law.
Acceptable use
You must use the website and any publicly available materials responsibly.
The points listed here apply in addition to the general website use conditions above.
You must not
Third-party links and services
The website may contain links to third-party websites, services or resources.
EXPOGENIUS is not responsible for the content, privacy practices or availability of third-party websites or services. Use of third-party services may be subject to their own terms and policies.
Availability and changes
We aim to keep the website available and up to date, but we do not guarantee that the website will always be available, error-free or uninterrupted.
We may update, change, suspend or remove parts of the website, content or functionality from time to time.
Website availability
Website availability can vary, and any service-specific availability commitments should be handled through separate agreements where relevant.
No guaranteed outcomes
EXPOGENIUS helps organizers create better data foundations, organizer actions, exhibitor value, visitor outcomes and learning for the next fair.
However, website content, examples, cases, recommendations or product descriptions do not guarantee specific commercial results, visitor numbers, lead volumes, exhibitor ROI, visitor satisfaction or other outcomes.
Actual results depend on many factors, including fair setup, audience, exhibitors, implementation, communication, market conditions and how the platform is used.
Limitation of liability
To the extent permitted by applicable law, EXPOGENIUS is not liable for indirect losses, loss of profit, loss of business, loss of data, loss of goodwill or other consequential losses arising from use of the website or reliance on website content.
Nothing in these Terms limits liability where it cannot lawfully be limited.
Changes to these Terms
We may update these Terms from time to time to reflect changes in the website, services, legal requirements or business practices.
The latest version will be available on this page.
Last updated: 21 September 2026
Governing law and disputes
These Terms are governed by Danish law, unless otherwise required by applicable law or agreed in writing.
Any dispute relating to the website or these Terms should first be handled through dialogue. If the matter cannot be resolved, it may be handled by the relevant courts or authority according to applicable law.
Contact
If you have questions about these Terms, you can contact EXPOGENIUS.
E-mail peter@expogenius.com for general and legal questions about the website.
Contact details
Company details
- Company
- Expogenius
- Address
- Hollænderdybet 1, 2300 København S
- General contact
- peter@expogenius.com
Expogenius, CVR 32933440, Hollænderdybet 1, 2300 København S, Denmark.